The Health and Safety of our Guests is our utmost priority and to this end a risk assessment has been carried out, there is an enhanced cleaning and disinfection procedure in place at Belle Vue and it is based on the guidance received from the Scottish Government and Public Health Scotland. 

Your bedroom and public areas will have been thoroughly cleaned and sanitized prior to your arrival.

Arrival 

  • Guests should read guidelines before arrival
  • Online registration completed at time of booking
  • Arrival – wear mask and use hand sanitiser provided
  • Guest to confirm that they have not had or been in contact with anyone with Covid-19 within the last 14 days
  • Physical distancing should be observed in public areas and masks worn
  • Choose breakfast time and complete breakfast selection on menu provided. Leave on dining room table before retiring to bed
  • All menus will be wiped and sanitized after use
  • A mask, hand sanitizer and wipes provided in bedrooms
  • Some non-essential items have been removed from bedrooms to minimise risk of contamination

Enhanced Cleaning

  • All touch points in public areas regularly sanitized
  • Breakfast table and chairs sanitized after meal
  • All crockery washed in dishwasher at highest temperature
  • Condiments sanitized
  • All kitchen surfaces kept sanitized and hands washed regularly
  • Masks, gloves and apron worn during cooking and serving
  • All supplies will be sanitized upon arrival

Bedroom Servicing

  • No guest should be present in bedroom during cleaning process
  • Windows opened
  • Cleaner will wear mask and gloves
  • For longer stays, bedrooms cleaned and sanitized every 2nd day, towels changed, bins emptied, and any hospitality tray items topped up
  • On changeover day, no booking taken for next day
  • Carpets and soft furnishings vacuumed and sanitized
  • Bathrooms thoroughly cleaned and sanitised
  • All touch points eg door handles, light switches, lamps, kettles, hair dryers, wardrobe doors, remote controls and hard surfaces thoroughly sanitized

Departure

  • Payment preferably online or by card machine, however, cash payments
    can also be taken.
  • Email or text receipt provided